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About the voltage
· AC: Alternating Current. For example (AC 220 ~ 240 V)
· DC: Direct Current . For example (DC 12 V); Tips:(DC bulb can be used in AC supply with same voltage, but it can be noted flickering if frequency is like 50-60Hz, but not be noted by eyes when at higher frequency.)
· AC/DC : Either AC or DC is workable. For example AC/DC wide voltage(AC/DC 10~30V). In the case of unknown currents & voltage, this type provide the most secure. No problem by unknown currents and different voltage.
Delivery Time
· Usually the expected time of arrival is 7 to 26 days (weekend & holiday included), arround big festivals it shall take longer.
· Thanks for your understanding & patience. :)
Shipping Policy
· We are Chinese manufacturer seller, all items are shipped from China.
· Items are generally shipped out within 1-2 business days upon receipt of payment.
· All items are shipping via registered airmail postage or registered small packet by air.
Returns Policy & Quality Warranty Policy
· We offer 30 days Money Back Guarantee return policy.
· A Money Back Guarantee return is requested, all returns must include the original items undamaged, in re-saleable condition, proper packed.
· Original shipping and handling fees are not refundable. Buyer is also responsible for shipping costs to return items back.
· For all returned items, buyers MUST contact us for the receiving address before shipping out.
· We offer 12 months Quality Warranty Policy.
· In the unlikely event that the product goes damaged itself within warranty period, we offer free replacement after received video, photos or other evidence showing its defect problems are caused by quality defects.
· Our Quality Warranty policy does not extended to any items which is damaged physically, nor to which be under incorrect operating conditions, nor to which is improper installed at the buyer/user’s side, nor to which is by higher voltage than its working voltage, ect. At such circumstances(Including, but not limited to), quality warranty policy does not apply to.
· For replacing items, buyers please pay for the shipping cost.
Feedback & Contact Us:
"Dear Customer,
· Please leave us a positive feedback and rate the details of the transaction(Detailed Seller Rating) with a ""PERFECT 5 STARS"" if you are satisfied with our products. {when you rate the shipping time part please take the current Economy International shipping practice as references}. Your satisfaction & support shall definitely drive us to continuously create value for you.
· Our goal is to make sure you have a pleasant shopping experience with us. If there is any dissatisfaction, please contact us first. We appretiate your informing and will get back to you for the issues a.s.a.p. Pls kindly do not leave any 1 or 2 ratings, nor negative feedback, (simply leaving Negative feedback will not help solving your problem). As we handle many emails every day. Please allow us to get back to your email within 24hrs. We understand the frustrations or bad feelings you might have, but we will try our best to solve your problem professionally. Our team will always provide you our solutions in a friendly and trustworthy manner."
★ We are a manufacturer of LED lights. If you want to purchase a large qty of LED lights, please e-mail to contact us. We will quote you wholesale price.
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